Your Protection
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At City Break FC, we are committed to providing our customers with a safe and secure travel experience. That's why we are proud to be an ATOL protected travel operator.
Our ATOL protection means that if we go out of business or stop trading, you will be entitled to a refund or be able to complete your trip if you are already abroad. This is because the ATOL scheme is designed to protect customers who have booked a package holiday with an ATOL holder.
As an ATOL holder, we must comply with strict regulations set by the Civil Aviation Authority (CAA) to ensure that we provide high-quality travel experiences while keeping our customers' money and personal information safe.
In addition to our ATOL protection, we are also members of the Travel Trust Association (TTA), which provides our customers with additional financial protection and peace of mind. By booking with City Break FC, you can rest assured that your money is safe and protected.
If you have any questions or concerns, please don't hesitate to contact us. We are committed to providing you with an exceptional travel experience while ensuring your safety and protection.
Benefits of TTA Membership
- Trust Accounts: We maintain a separate trust account for customer payments, which means that your money is held in a separate account solely for the purpose of paying for your travel arrangements.
- Financial Protection: In the event of our financial failure, the TTA has a financial protection scheme that provides you with full financial protection for your bookings. This means that if City Break FC were to become insolvent or go out of business, your money would be protected, and you would be refunded.
- Professional Indemnity Insurance: We have professional indemnity insurance in place to protect you against errors, omissions, and negligence in our services.